Ross County Community Action offers in-person and phone appointments to process applications. Select if you prefer an in-person or a phone appointment when scheduling your appointment. To avoid delays, the telephone number you provide when scheduling must be a working number and one where you may be reached on the date and time of your scheduled appointment. Please note: If you are more than 15 minutes late to your appointment, we may need to reschedule. 

We have limited same day appointments available. You must be within 24-48 hours of being disconnected, and provide your disconnect notice.

List of Docs to Bring

Please bring all required documentation to your appointment to ensure your assistance is completed on time. We need the following documents: 

  • Social Security Cards:  required for all household members
  •  Current gas and electric bills: 
  •  Proof of Income:  This is required for the last 30 days for all household members 18 and older. Acceptable documents include SSA, SSI, SSDI award letters, Pension statements, and Child Support.

For questions about documentation, call 740.702.7222 to speak with an intake specialist.

 Please note after reviewing your documents, we may request additional information to complete your application. Please visit our website at  www.rossccac.org  for more details. 

We have limited same day appointments available. You must be within 24-48 hours of being disconnected, and provide your disconnect notice. 

Information

Ross County Community Action seeks to reduce poverty and help low-income citizens of Ross County, OH, to meet critical needs and become self-sufficient.

Location of Ross County Community Action Energy Assistance site

  • Main Office located at 250 North Woodbridge Ave, Chillicothe, OH 45601

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment anytime (24/7) using our  automated phone system by dialing (740) 536-1199  and following the instructions.